Refund Policy

Operator:Opus Funded is a brand operated by FundedWithFutures LLC, a registered United States limited liability company. References to “Opus”, “Opus Funded”, “we”, or “us” in this policy mean FundedWithFutures LLC operating under the Opus Funded trade name.

Refund eligibility

Evaluations are refundable within 14 calendar days of purchase only if no trades have been placed on the account. Once an order has been opened — even a paper test order — the account is considered used and is non-refundable.

Funded accounts

Funded accounts are not refundable. They are issued at no additional charge after a passed evaluation; there is no purchase price to refund.

Resets

Reset fees (the discounted re-attempt after a blow) are non-refundable once the reset is provisioned. If a technical issue prevented the reset account from being created, contact support and we will either re-provision or refund at our discretion.

Chargebacks

Disputing a charge with your card issuer rather than emailing support results in an immediate account termination and a permanent ban from future Opus purchases. We'd much rather solve your issue directly — email support@opusfunded.com first.

How to request a refund

Email support with your account email and Stripe receipt number. We process eligible refunds inside 5 business days; your card issuer typically takes another 3-10 business days to post the credit to your statement.